Last Updated: July 2026

 
AIM Medical Weight Loss Centers (“AIM,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal information and Protected Health Information (“PHI”). This Privacy Policy & HIPAA Notice of Privacy Practices explains how we collect, use, disclose, and safeguard information obtained through our website, telehealth services, patient portal, medical services, and other interactions with AIM.

As a healthcare provider, AIM complies with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the HIPAA Privacy Rule, the HIPAA Security Rule, and applicable state privacy laws.

This Notice describes:

• How we use and protect your health information

• When we may share your information

• Your rights regarding your health information

• How we collect and use information through our website and digital services
   

Please review this Notice carefully.

1. Information We Collect
AIM may collect personal information and health information when you interact with our practice, website, patient portal, telehealth services, or healthcare providers.

Personal Information
This may include:

• Name

• Date of birth

• Address

• Phone number

• Email address

• Communication preferences

• Payment information

• Account information

• Information submitted through website forms
   

Protected Health Information (PHI)
As a medical weight loss provider, AIM may collect and maintain health information protected under HIPAA, including:

• Medical history

• Weight and body measurements

• Height and BMI information

• Health conditions

• Current medications

• Allergies

• Laboratory results

• Treatment history

• Clinical assessments

• Provider notes

• Telehealth consultation information

• Weight management goals

• Treatment plans

• Prescription information
   

Your PHI may include information related to weight management treatments, including medications, therapies, and clinical recommendations provided by AIM.

Website and Technical Information
When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Website activity

• Pages viewed

• Referral information

• Cookies and similar technologies
   

2. How We Use Your Information
AIM uses your information to provide healthcare services, operate our practice, improve our services, and communicate with you.

Providing Medical Treatment
We may use your information to:

• Evaluate your health needs

• Provide medical weight loss consultations

• Conduct telehealth appointments

• Develop individualized treatment plans

• Monitor treatment progress

• Coordinate prescriptions and related services

• Communicate with healthcare providers involved in your care
   

Payment Activities
We may use and disclose information to:

• Process payments

• Maintain billing records

• Verify payment information

• Manage patient accounts
   

Healthcare Operations
We may use information for healthcare operations, including:

• Quality improvement

• Practice management

• Compliance activities

• Staff training

• Patient safety activities

• Reviewing and improving our services
   

Website and Digital Communications
We may use information collected through our website to:

• Respond to inquiries

• Schedule appointments

• Provide requested information

• Improve website functionality

• Communicate important updates

• Send appointment reminders or service-related messages
   

You may opt out of certain non-essential communications at any time.

3. HIPAA Uses and Disclosures of Protected Health Information
HIPAA allows AIM to use or disclose your PHI without your written authorization in certain circumstances.

Treatment
AIM may use or disclose your health information to provide, coordinate, and manage your healthcare.

Examples include:

• Reviewing your medical history

• Providing consultations

• Creating treatment plans

• Coordinating care with other healthcare providers

• Communicating with pharmacies, laboratories, or healthcare service providers
   

Payment
AIM may use or disclose PHI to obtain payment for healthcare services provided.

Healthcare Operations
AIM may use or disclose PHI for activities necessary to operate our practice, including:

• Quality assessments

• Compliance reviews

• Healthcare improvement activities

• Administrative operations
   

Required by Law
AIM may disclose information when required or permitted by law, including:

• Public health reporting

• Legal proceedings

• Law enforcement requests

• Government oversight activities

• Other lawful requirements
   

4. Uses and Disclosures Requiring Your Authorization
Certain uses and disclosures of your information require your written authorization.
Examples may include:

• Certain marketing activities

• Disclosures not otherwise permitted by HIPAA

• Other uses requiring authorization under applicable laws
   

You may revoke your authorization in writing at any time, except where AIM has already relied upon your authorization.

5. Sharing Information With Third Parties
AIM may work with trusted third-party service providers that help us provide healthcare services and operate our practice.
These may include:

• Electronic medical record providers

• Telehealth platforms

• Prescription fulfillment partners

• Laboratory providers

• Payment processors

• Technology providers

• Administrative service providers
   

When required, AIM enters into HIPAA Business Associate Agreements with vendors that may access PHI to ensure appropriate privacy and security protections.

AIM does not sell your personal information or Protected Health Information.

6. Telehealth Privacy Practices
AIM provides telehealth services using technology designed to protect patient privacy and confidentiality.

Patients are encouraged to:

• Participate from a private location

• Protect personal login information

• Avoid sharing telehealth access with unauthorized individuals
   

While AIM uses reasonable safeguards to protect electronic health information, no electronic communication system can guarantee absolute security.

7. Patient Portal and Electronic Communications
AIM may provide secure online tools, including patient portals and electronic communication systems.

Patients are responsible for maintaining the confidentiality of their account information, including usernames and passwords.

Please notify AIM immediately if you believe your account information has been compromised.

8. Website Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve website performance and user experience.

These technologies may collect information such as:

• Website usage patterns

• Device information

• General location information

• Website interactions
   

Certain website features may rely on third-party services that maintain their own privacy practices.

9. Data Security
AIM maintains administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

Security measures may include:

• Secure healthcare systems

• Access controls

• Employee confidentiality requirements

• HIPAA compliance procedures

• Appropriate authentication and security safeguards
   

Although AIM takes reasonable steps to protect your information, no method of electronic storage or transmission is completely secure.

10. Your HIPAA Privacy Rights
You have the following rights regarding your Protected Health Information maintained by AIM.

Right to Access
You have the right to request access to and obtain copies of your health information, subject to applicable limitations.

Right to Request an Amendment
You may request corrections or amendments if you believe your health information is inaccurate or incomplete.

Right to Request Restrictions
You may request restrictions on certain uses and disclosures of your PHI.

AIM will consider your request and comply when required by law.

Right to Request Confidential Communications
You may request that AIM communicate with you through specific methods or locations.

Right to Receive an Accounting of Disclosures
You may request a list of certain disclosures of your PHI made by AIM.

Right to Receive a Copy of This Notice
You may request a paper or electronic copy of this Privacy Policy & HIPAA Notice of Privacy Practices at any time.

11. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.

AIM respects applicable California privacy protections and provides transparency regarding the collection and use of personal information.

To inquire about applicable privacy rights, please contact AIM using the information below.

12. Children's Privacy
AIM’s services are intended for adults.

We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

13. Changes to This Privacy Policy
AIM may update this Privacy Policy & HIPAA Notice of Privacy Practices periodically to reflect changes in our practices, legal requirements, or healthcare operations.
Any updates will be posted on this website with a revised effective date.

14. Filing a Privacy Complaint
If you believe your privacy rights have been violated, you may submit a complaint to AIM.
AIM will not retaliate against you for filing a complaint.

To submit a complaint, please contact:
AIM Medical Weight Loss Centers
Privacy Officer
714-555-0123
info@aimweightlosscenters.com

15. Contact AIM Medical Weight Loss Centers
If you have questions regarding this Privacy Policy, HIPAA rights, or how AIM protects your information, please contact:
AIM Medical Weight Loss Centers
714-555-0123
info@aimweightlosscenters.com

Acknowledgment of Privacy Practices
By receiving healthcare services from AIM Medical Weight Loss Centers, you acknowledge that you have been provided access to this Privacy Policy & HIPAA Notice of Privacy Practices.
You may request a copy of this Notice at any time.

AIM Medical Weight Loss Centers is committed to protecting your privacy while providing safe, personalized, and compassionate medical weight management care.